Chat with us
Published on

The Role: Branch Customer Support Executive

We are looking to recruit a full-time Customer Support Executive to join our friendly team at one of our branch offices.  In this role you will be primarily advising customers on insurance products, providing quotations, and selling all classes of insurance but mainly motor insurance. Assisting and advising clients on claims and taking payments.

This role would be suited to someone who has had previous experience of working within a Customer Service environment and has excellent organisational and interpersonal skills.

Duties will include but are not limited to:

  • Providing quotations
  • Issuing new policies
  • Renewing policies
  • Following up on existing prospective clients.

Qualifications and skills:

  • SEC Level of education at grade 5 or higher OR similar qualifications
  • Experience in sales and customer service
  • Fluent in written and spoken English
  • IT skills particularly in Microsoft Office
  • Ability to work as part of a team or on own initiative
  • In possession of a valid driving licence.

Preference will be given to candidates who have a qualification in insurance or are in the final stages of obtaining one.

Benefits and Perks:

You will be joining a highly reputable organisation that is known for the excellent training that it provides. You will enjoy working in an environment that will offer you a good work-life balance and will allow you to progress in your career. Benefits include:

  • Generous remuneration package
  • Special leave for parents
  • Carers’ leave
  • Study support and professional membership reimbursement
  • Employee discounts on various insurance products
  • Group Life and Personal Accident Insurance
  • Health Insurance
  • Discounts with a broad range of providers, including gym memberships, retail outlets, etc.
  • Volunteering leave

Equal Opportunities:

GasanMamo Is committed to a policy of equal opportunities in all aspects of employment and encourages applications from the community, irrespective of race, religion, gender, disability, age, or sexual orientation.

To Apply:

If you are interested in being considered for this post please send us a covering letter and CV, including a contact phone number on [email protected]

All applications will be treated in strictest confidence.

Closing Date:

5th May 2024