24 Hour Worldwide Specialty Assistance Emergency Service
The cost of the Specialty Assistance Emergency Service is paid by us. The operation and availability of the service is governed by the terms, conditions and exclusions in the policy wording.
The Specialty Assistance Emergency Service must be notified immediately of an illness or injury which requires you to go into hospital, as an in-patient. If this is not possible because the condition is serious then contact must be made as soon as possible after you are hospitalised. Immediate contact should be made with the Specialty Assistance Emergency Service before arrangements are made for repatriation.
An experienced Assistance Coordinator will deal with your enquiry and will make sure that:
- Hospitals are contacted if necessary;
- Necessary medical fees are guaranteed;
- Medical advisors are consulted;
- Repatriation to Malta is arranged, by the most appropriate method, if this is considered to be medically suitable.
Specialty Assistance may be contacted as follows:
+44 (0) 20 7902 7405
+44 (0) 20 7928 4748