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We wish to inform our clients that all of our offices will be closed on 24th and 26th December 2022 and 2nd January 2023Business operations resume as usual on Tuesday 27th December 2022 and likewise on Tuesday 3rd January 2023.  Thank you 



24 Hour Worldwide Specialty Assistance Emergency Service

The cost of the Collinson Medical Assistance emergency service is paid by The operation and availability of the service is governed by the terms, conditions and exclusions in the policy wording.

Collinson Medical Assistance emergency service must be notified immediately of an illness or injury which requires you to go into hospital, as an in-patient. If this is not possible because the condition is serious then contact must be made as soon as possible after you are hospitalised.

Immediate contact should be made with Collinson Medical Assistance emergency service before arrangements are made for repatriation.

An experienced Assistance Coordinator will deal with your enquiry and will make sure that:

  1. Hospitals are contacted if necessary;
  2. Necessary medical fees are guaranteed;
  3. Medical advisors are consulted;
  4. Repatriation to Malta is arranged, by the most appropriate method, if this is considered to be medically suitable.

Collinson Medical Assistance Emergency Service may be contacted as follows:

UK Telephone

+44 (0) 207 111 1101 (line open 24/7)


[email protected]