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Published on the 13th May 2024

Motor Claims Officer Liability Section

Application Closing Date: 13th June 2024


We have an opportunity for a Claims Officer within our Motor Claims Department. Based in the Motor Claims Department at our Head Office you will work closely with the team members to process and settle motor insurance claims within established guidelines, efficiently.


  • Registering and investigating motor insurance claims.
  • Determining the extent of cover for the incident.
  • Liaising with other parties involved in the claim, including insurers to determine fault.
  • Authorising payments while ensuring they are within policy limits and legal obligations.
  • Handling and resolving queries from customers, providing advice and assistance as necessary.
  • Updating customers about the progress and outcome of their claims.
  • Dealing with all enquiries in a professional and efficient manner in line with required company service levels and standards.

Skills and Qualifications

  • A good knowledge of vehicles and familiarity with vehicle repairs.
  • Fluency in written and spoken Maltese and English.
  • Ability to work on own initiative.
  • Skill in using MS Office Applications.
  • Work experience in the insurance setting industry or the vehicle repair sector would be considered an asset.

Benefits and Perks

You will be joining a highly reputable organisation that is known for the excellent training that it provides. You will enjoy working in an environment that will offer you a good work-life balance and will give you the opportunity to progress in your career.

Benefits include:

  • Generous remuneration package
  • Adaptable working hours
  • Reduced summer hours
  • Special leave for parents
  • Carers’ leave
  • Study support and professional membership reimbursement
  • Employee discounts on various insurance products
  • Group Life and Personal Accident Insurance
  • Health Insurance
  • Discounts with a broad range of providers, including gym memberships, retail outlets etc.
  • Volunteering leave
  • Social Events

Equal Opportunities

GasanMamo is committed to a policy of equal opportunities in all aspects of employment and encourages applications from all the community, irrespective of race, religion, gender, disability, age or sexual orientation.

Apply Now

If you are interested in being considered for this post, please use the form below by attaching a covering letter and CV.
All applications will be treated in strictest confidence.