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Published on the 11th June 2024

Health Customer Support Executive

Application Closing Date: 11th July 2024


We are looking to recruit a Customer Support Executive to join our young and dynamic team in the Health Department.

This role is ideal for someone with experience in a customer service environment and with a medical background.


Main duties will include but are not limited to

• Providing insurance quotations and underwriting new business
• Handling enquiries from customers, branches and intermediaries
• Seeing to walk-in customers, answering incoming calls and email enquiries
• Issuing new policies and renewals
• Developing and following up list of prospective clients.

Skills and Qualifications

  • SEC level of education at grade 5 or higher
  • IT skills particularly in Microsoft Office
  • Fluent in written and spoken Maltese and English
  • Ability to work as part of a team or on own initiative.

Preference will be given to candidates who have a qualification in insurance or are in the final stages of obtaining one.  A medical background will be considered an asset.

Benefits and Perks

The chosen candidate will be joining a highly reputable organisation that is known for the excellent training that is provides. It offers a good working environment a good work-life balance and career progression. Benefits include:

Generous Remuneration Package

  • Competitive salary.
  • Exclusive Discounts: Save on insurance products, gym memberships, retail outlets and more
  • Clothing Allowance: Financial support for purchasing work attire

Work-Life Balance

  • Summer Hours: Enjoy shorter working hours during the summer months
  • Child Sick Leave: Additional special paid child sick leave and utilisation of own sick leave to care for sick child
  • Carers’ Leave: Additional special paid leave to care for sick relative

Health and Wellbeing

  • Comprehensive Insurance Coverage: Includes life, personal accident and health insurance
  • Consultation Clinic: Monthly on-site General Practitioner to address employee health and wellness needs
  • Mental Health Support: Confidential access to mental health support at company’s expense
  • Eye test: VDU eye test for employees who make use of electronic equipment

Career Development

  • Educational Support: Study support and additional leave for study and exams
  • Memberships: reimbursement for professional membership fees
  • Bonus: Qualification Allowance upon obtaining certain qualifications

Training and Professional Development:

  • Training: Regular training sessions held by experienced in-house trainers and professional training providers
  • Online Training: Access online courses and resources including CPD training sessions
  • Seminars and Conferences: Participate in industry seminars and conferences to stay updated on the latest trends and network with professionals

Community and Social Engagement

  • Social Events: Join our fun and engaging social events
  • Volunteering Leave: Paid leave for volunteering activities
  • Corporate Social Responsibility: Opportunity to support and impact social and environmental causes

Equal Opportunities

GasanMamo is committed to a policy of equal opportunities in all aspects of employment and encourages applications from all the community, irrespective of race, religion, gender, disability, age or sexual orientation.

Apply Now

If you are interested in being considered for this post, please use the form below by attaching a covering letter and CV.
All applications will be treated in strictest confidence.