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We are currently looking for someone who has a background in motor vehicle repairs or in handling Motor Claims and a real passion for delivering exceptional customer service to join the Cost Control Section of our Motor Claims Department.

Working within a dedicated team of claims handlers and reporting to the team leader, the chosen candidate will play a key part in our customers’ claims journey

Duties will include but are not limited to:

  • Managing motor insurance claims in accordance with company policy
  • Processing payments relating to the repair of vehicles and the supply of spare parts
  • Liaising closely with motor surveyors and vehicle repairers
  • Updating customers about the progress and outcome of their claim
  • Dealing with all enquiries in a professional and efficient manner in line with required company service levels and standards.

Qualifications & Skills:

  • SEC Level of education at grade 5 or higher OR similar qualifications
  • Knowledge of or familiarity with vehicle repairs and parts
  • IT skills particularly in Microsoft Office
  • Strong interpersonal skills and outgoing personality
  • An eye for detail with the ability to stay organized at all times
  • Fluent in written and spoken English and Maltese

Benefits and Perks:

You will be joining a highly reputable organisation which offers benefits to its employees, such as:

  • Generous remuneration package
  • Adaptable working hours
  • Reduced summer hours
  • Special leave for parents
  • Carers’ leave
  • Study support and professional membership reimbursement
  • Employee discount on various insurance products
  • Group life and personal accident insurance
  • Medical insurance
  • Discounts with a broad range of providers, including gym memberships, retails outlets etc.
  • Volunteering leave


Equal Opportunities:

GasanMamo is committed to a policy of equal opportunities in all aspects of employment and encourages applications from all the community, irrespective of race, religion, gender, disability, age or sexual orientation.

To Apply:

Apply by sending a covering letter and CV together with contact telephone number to

All applications will be treated in strictest confidence.

Closing Date:

6th February 2020